about us
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Our story in the plumbing industry began in 2008 when Michael, the Founder of Patriot Plumbing Service, first started working in the plumbing trade. From those early days of digging trenches and tunnels to mastering the technical skills of plumbing, Michael learned the trade from the ground up. Over the years, his passion for the work deepened as he also began to understand the importance of exceptional customer service and the business side of the industry.
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When Michael and his family relocated to a new area, he saw an opportunity to create something special—a family-owned and operated plumbing company that puts people first. He opened up our hometown location in Copperas Cove. Unlike large chain plumbing companies, Patriot Plumbing Service is rooted in the belief that every customer is part of the Patriot Plumbing Service family. Our priorities are different: we’re not just here to provide a service; we’re here to build lasting relationships and deliver an unparalleled customer experience.
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With a commitment to quality, integrity, and a customer-first approach, our small business was born, and we’ve been dedicated to serving our community with care ever since.
Our Story
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Patriot Plumbing Service was founded in 2018, marking the beginning of our journey as a family-owned plumbing business. Building a business from the ground up is no small task—it requires a tremendous amount of sacrifice, dedication, and hard work.
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With Michael’s extensive experience in the plumbing trade, combined with his deep understanding of what makes a great customer experience, Patriot Plumbing Service quickly established itself as a trusted name in the community. Despite the challenges that come with being a small business, our focus on quality service and customer satisfaction has driven our growth and success.
Our Mission and Values​
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At Patriot Plumbing Service, our mission is simple: "Quality you can Trust, Service you Deserve." This statement reflects our commitment to delivering the highest standards of service to each and every customer we serve.
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We believe in honesty, fair pricing, and quality work—values that guide every decision we make. Our goal is to treat our customers like family, ensuring they feel informed, respected, and confident in their choice to work with us.
To build trust from the very beginning, we offer free estimates that clearly outline the scope of work, leaving no surprises. We prioritize open communication, keeping customers informed about any concerns or potential issues, so they can make the best decisions for their home or business.
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Quality is at the heart of everything we do. Our plumbers are trained not only to meet plumbing codes but to go above and beyond by treating your property with the utmost respect. From keeping the work area clean to wearing booties inside your home, and treating everyone—people and pets alike—with care, we take pride in the details that make a difference.
Commitment to Quality and Customer Care
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At Patriot Plumbing Service, our commitment to quality doesn’t end when the job is done. We stand by our work with a one-year warranty on all services, reflecting our dedication to delivering long-lasting, reliable solutions. We also partner with reputable manufacturers to ensure that the plumbing products we install are not only functional but also efficient, providing peace of mind for our customers.
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We are fully registered with the state and always pull the necessary permits for our work. Hiring an unlicensed individual who skips this step is a risk you shouldn't take. By law, a licensed plumber must handle any plumbing repair, ensuring that the work is done safely and up to code
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When a city plumbing inspector reviews the work, they're providing a valuable service to you, the property owner, by verifying that the job has been completed correctly and adheres to all regulations. Think of it like having your car serviced and then taking it to a different, unaffiliated shop for a final inspection—it's an extra layer of protection for your peace of mind.
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Whether you choose Patriot Plumbing Service or another reputable, locally-owned company, it's crucial to hire one that is properly licensed and insured. You can easily verify this by contacting your city inspector’s office or the Texas State Board of Plumbing Examiners. Protect yourself and your property by making sure you're working with a qualified professional.
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Customer satisfaction is our top priority, and it’s the driving force behind everything we do. We’ve built our business on the cornerstones of honesty, integrity, respect, and quality workmanship. From the initial consultation to the final inspection, we are dedicated to ensuring that our customers feel valued and confident in their choice to work with us. At Patriot Plumbing Service, every interaction is an opportunity to reinforce our commitment to excellence.
Meet the Team
At Patriot Plumbing Service, our team is like family—and we treat our customers with the same care and respect. Each member of our team brings their own unique skills and dedication to ensure you receive the best service possible.
Specialties and Expertise
At Patriot Plumbing Service, we believe that getting the details right is the key to a successful job, whether it's a simple repair or a complex replacement. With years of experience under our belts, we’ve honed our ability to make the right decisions from the start. We don’t believe in temporary fixes—our focus is on quality workmanship that stands the test of time, ensuring that our customers receive the best possible outcomes.
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Our expertise shines in areas like water heater repair and replacement, slab leaks, and backflows. We know what works well and what doesn’t, allowing us to approach every job with confidence and precision. This commitment to excellence is what drives a fantastic customer experience at Patriot Plumbing Service.
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While all plumbers are required to take continuing education classes annually, we push our team to go above and beyond. At Patriot Plumbing Service, we prioritize additional training to further enhance our skills and stay ahead of industry developments. For example, when Michael noticed a growing need for backflow testing among his repeat customers, he didn’t hesitate—he pursued and obtained his backflow testing license to meet that demand, ensuring that Patriot Plumbing Service could continue to offer top-notch service.
Community Involvement and Social Responsibility
At Patriot Plumbing Service, we believe in giving back to the community and being responsible stewards of our environment. Water is one of our most precious resources, and we are committed to its diligent conservation. That’s why we only use quality products from trusted manufacturers, ensuring that leaks are less likely to occur and helping to conserve water.
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Our dedication to sustainability goes beyond our work in homes and businesses. By promoting the use of efficient, durable products and providing expert installations, we’re doing our part to protect the environment and preserve resources for future generations.
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Now that you know more about us, we'd love to know you!
Call us today for all of your plumbing needs!
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Frequently Asked Questions
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Will I need a permit?Whether or not a permit is required for plumbing work depends on the specific type of work being done and the regulations in your local area. In most areas, major plumbing work such as installing new pipes, water heaters, or significant modifications to the plumbing system will require a permit. This ensures that the work complies with local building codes and safety standards. Permit requirements can vary greatly depending on your location. We will pull permits when required for our plumbing services. We believe in adhering to all local regulations and building codes to ensure the safety and legality of our work. Pulling permits is an essential part of our process to guarantee that our installations and repairs meet the necessary standards and are approved by the relevant authorities. You can trust us to handle all aspects of your plumbing project professionally and responsibly.
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Do you offer financing?Yes, we do offer financing options! We understand that unexpected plumbing expenses can arise, and we want to make sure our services are accessible to everyone. That's why we provide financing solutions to help ease any financial strain. We use FTL Finance, you can find more information on the Financing page.
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Do you have a warranty?Yes, we do offer a warranty on our plumbing services. All of our work comes with a standard one-year warranty unless otherwise specified in the proposal or invoice. This warranty covers any issues that may arise due to our workmanship, ensuring you have peace of mind and confidence in the quality of our services. If you have any specific questions about the warranty or need more details, please feel free to ask!
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Do I need to get my backflow tested?Backflow prevention devices are required to be tested annually to ensure compliance with local regulations. Regular testing is essential for maintaining the safety and quality of your water supply. If you need assistance with testing or have any questions about the process, our team is here to help!
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Do you offer septic services?Thank you for considering us for your plumbing needs! At this time, we do not offer septic system services. However, we specialize in a wide range of other plumbing services and would be happy to assist you with any of your plumbing needs. If you need a recommendation for a reliable septic service provider, we’d be glad to help.